$ sysinfo --init loading identity: SHIVAM_SAGAR [ONLINE]

ENTERPRISE SYSTEMS ARCHITECT
& SAAS PRODUCT ENGINEER

Bridging mission-critical Enterprise IT & ERP Infrastructure with high-growth, AI-Assisted SaaS Product Engineering.

ERP & ServiceNow Administrator
Active Directory & Access Governance
Full-Stack SaaS Architect (Next.js/PostgreSQL)
ITIL Operations & Vendor Management
Explore Deployed SaaS → View Architecture Specs ● Available for Contracts
0+
Years Enterprise IT
0+
Tools Shipped on HQCalc
0
Independent SaaS Products
ITIL
Foundation · Certified Track
01 · SYSTEM ARCHITECTURE

Dual-Discipline Engineering

How enterprise systems governance translates directly into scalable SaaS product development.

User Identity

Active Directory / SSO

ServiceNow ITSM

Access & Incident SLAs

SAP / ERP Core

Role Permission & Ops

Next.js 15 App Router

Vercel Edge & UI

AI Gateway / NestJS

Multi-Tenant BusinessOS

PostgreSQL RLS

Isolated Tenant Data

02 · THE DUAL MINDSET

Reliability First.
Creative Execution Always.

In my day role as an ERP Application Administrator at Ultra International Limited, I manage enterprise access controls, ServiceNow ITSM compliance, Active Directory provisioning, and MIS reporting. Uptime, audit security, and workflow documentation aren't optional — they are foundational.

Outside corporate hours, I take that same engineering discipline to build independent SaaS solutions. From HQCalc (a 120+ financial calculator platform scaled to active web traffic) to Dropliso (a multi-tenant business operating system), I architect full-stack applications with Next.js, Node.js, NestJS, and AI-assisted workflows.

Currently pursuing an MBA in Business Analytics at Amity University to pair deep data analytics with technical enterprise strategy.

sys.profile_spec AVAILABLE FOR ROLES
CURRENT ROLEERP Application Administrator
COMPANYUltra International Limited
PAST ROLESenior Analyst @ HCL Tech
LOCATIONDelhi NCR, India (Open to Relocate)
DEGREEMBA (Business Analytics) · BCA
TECH STACKNext.js 15, PostgreSQL, NestJS, AD
03 · CORE CAPABILITIES

Enterprise Systems & SaaS Tech Stack

Categorized by functional discipline across IT operations, ERP administration, and modern software development.

ERP & MIS Management

ERP Administration Access Control MIS Dashboards ITIL Framework SOP Creation Vendor SLAs

IT Infrastructure

Active Directory ServiceNow ITSM Windows Server Endpoint Security Incident Resolution

Network & Security

TCP/IP LAN / WAN VPN Tunneling DNS / DHCP Remote Support

Full-Stack & AI Engineering

Next.js 15 Node.js NestJS PostgreSQL RLS Prisma ORM AI Prompt Engineering
04 · PRODUCTION LOG

Professional Experience

Track record of enterprise system administration, incident reduction, and vendor alignment.

CHG-2025-0847 ACTIVE ROLE

ERP Application Administrator / IT Executive

Ultra International Limited
Oct 2025 — Present
  • Manage end-to-end ERP access provisioning, role permissions, and compliance documentation.
  • Architect MIS analytics reporting and dashboards for senior leadership and department heads.
  • Coordinate with external implementation software vendors to resolve core enterprise platform tickets.
  • Standardize Standard Operating Procedures (SOPs) for enterprise IT audits and workflow consistency.
CHG-2023-0412 RESOLVED / COMPLETED

Senior Analyst — IT Operations

HCL Technologies
Jul 2023 — Sep 2025
  • Administered Active Directory domains and ServiceNow ITSM ticket queues within strict SLA targets.
  • Executed Windows server deployment, endpoint encryption management, and user privilege audits.
  • Managed corporate VPN access, email exchange configurations, and zero-trust remote access.
CHG-2022-0119 RESOLVED / COMPLETED

Desktop Support Engineer

Vayam Info Solution — Wipro Project Deployment
2022 — 2023
  • Deployed hardware, OS builds, and frontline troubleshooting for enterprise corporate desktop users.
05 · DEPLOYED PRODUCTS

Featured SaaS & AI Products

Independent software products designed, architected, and shipped end-to-end.

HQCalc Financial SaaS Platform Preview
LIVE & MONETIZED

HQCalc

A flagship financial calculator SaaS platform delivering 120+ interactive calculators tailored for financial modeling, tax calculations, and loan amortizations in India.

Next.js 14 SEO Engine Google AdSense TypeScript
Visit hqcalc.com →
Dropliso Business Operating System
IN DEVELOPMENT

Dropliso (BusinessOS AI)

An enterprise-grade multi-tenant business operating system for SMEs — unifying inventory, AI analytics, point-of-sale, and billing workflows under isolated tenant security.

Next.js 15 NestJS API PostgreSQL RLS AI Analytics
Architecture Active
CarNotify QR Vehicle Alert Platform
MVP BUILT

CarNotify

A contactless QR-sticker vehicle notification platform allowing drivers to contact vehicle owners securely via WhatsApp or SMS without exposing personal phone numbers.

NestJS Supabase Auth Twilio API QR Engine
MVP Shipped
DrapOutfits E-Commerce Fashion Platform
IN DEVELOPMENT

DrapOutfits

A luxury e-commerce fashion shop platform built with high-performance responsive styling, payment gateway integration, and inventory management.

E-Commerce Stripe / Razorpay Node.js
Staging Build
06 · SYSTEM CONSOLE

Interactive Terminal

Test commands or query sysinfo directly inside the embedded console.

shivam@sys-architect:~ (bash)
Welcome to SHIVAM.SYS Interactive Console v2.4.
Type help to list available commands or click shortcut chips below.
shivam@sys:~$
07 · CREDENTIALS

Education & Certifications

Degrees

MBA — Business Analytics
Amity University
IN PROGRESS
BCA (Bachelor of Computer Applications)
Dharam Samaj College, Aligarh
COMPLETED

Certifications & Training

ITIL Foundation
IT Service Management
IN PROGRESS
SAP S/4HANA Basics
ERP Core Workflows
LEARNING
Microsoft Power BI
Business Intelligence & MIS
LEARNING
08 · GET IN TOUCH

Let's Architect High-Uptime Systems
& Scalable SaaS Products.

Open to enterprise IT/ERP roles, SaaS architecture consulting, and product engineering.

Email Me Directly → LinkedIn Profile
Direct Email
sagarshivam11@gmail.com
Phone
+91 8865919360
Location
Delhi NCR, India
Relocation
Open to Relocate